The lines are open from08:30 - 19:00. That is great news about the fast delivery.We hope to see you again very soon. Read Customer Service Reviews of footasylum.uk - Trustpilot 44.99. Frasers Group reportedly offers to buy Footasylum I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. You have 28 days to return your items and you'll need your original receipt or delivery note. I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. Yay! In November 2022 I placed an order with FootAsylum and it never came. Trying to get through tocustomer services horrendous, gave me the number to generate the return labelat Asda and it didnt recognise this.The Whats App message sent on the 12 January has still not been read and Klarna have reinstated the payments, so we are left with a pair of shoes that dont fit. - KM, posted 1 year ago Hey Karl!Thanks for taking the time to leave us a review. The lady at the till was no better. Hey Karl!Thanks for taking the time to leave us a review. Anyone can write a Trustpilot review. Great sale and super quick on delivery. I have no complaints at all, fantastic service.. item arrived perfect after 3 days. Thanks,Rebekah. "I was totally abused in Speke store by the manager Chris he is totally disrespectful and the discrimation and lack of empathy from this manager towards disabled is absolutely shocking I hope this man doesn't face the public every day his attitude is awful try and do an exchange with the reciept yes that is right with the actual reciept this man terrorised me infront of members of the public while I accompanied my disabled sister there absolutely shocking behaviour from a manager of a store im Totally gobsmacked of his behaviour most arrogant man I have ever had to deal with massive chip on his shoulder because his staff member give me wrong information he then proceeded to abuse me I've posted his picture please beware of this man when shopping at the speke store", "Do Not use this company \r\nordered shoes on 3\/5\/22 on line as a birthday gift - gifted on 19th May ( actual birthday ) but shoes too big and tried to exchange in Westfield ( told not possible as paid by PayPal)\r\n \r\nDidn't have next size up so had to order something else on line as wouldn't give credit note ! For a next-level shopping experience, the app lets you filter by brand, colour, size and style so you can easily find what you want. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. Only response was we would receive a call within 8 hours - that was two days ago! " My delivery had been opened & purchases replaced with another companies item, clearly the delivery driver from Hermes, when I contacted Footasylum (0nly contacted by Chat, no phone number or email, how bad is that) they did not want to know and would not entertain any investigation or refund, lost 150.00 what a shambles of a company you be ashamed . FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. If your order is incorrect, or the goods are damaged or faulty, contact Footasylum asap. Next time it will be JD SPORTS for my next purchase. Rolling eyes, rude attitude. We use dedicated people and clever technology to safeguard our platform. These featured collections are typically the most popular and best-selling products on the Footasylum website. Perfect from start to finish. Visit our corporate site, Future US, Inc. Full 7th Floor, 130 West 42nd Street New York, NY 10036. Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. They were dispatched quickly and delivered within a few days to Northern Ireland. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. Order placed Sunday afternoon and delivered Monday afternoon. You will be contacted by email to verify your review. Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. A simple full refund is all I wanted from the first time I was messed around!! Founded in 2005, Footasylum is a subsidiary of JD Sports and has grown into a popular destination for the latest footwear and athletic apparel. Received 2 small refunds for I don't know what! Alternatively, enter your order number and email address into Hermes to monitor your delivery. Verification can help ensure real people write reviews about real companies. Further Details. Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. Companies can ask for reviews via automatic invitations. Footasylum Reviews | Read Customer Service Reviews of www.footasylum Easy! Disgraceful in eyes, price you pay should be the price advertised, this is the 2nd bad experience with Footasylum, 1st one was online, very bad customer service. Within 5 Days. Ordered some trainers at 10.30pm amd paid for next day delivery. Here are 8 tips for writing great reviews. Once Footasylum has received and inspected your order, a refund will be issued. I was taught to value customers, no matter what job I was in. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. We hope to see you again very soon. Price was unbelievable for what I got! 299.99. Due to a fault with my Klarna I contacted Footasylum through whats app on numerous occasions. Anyone can write a Trustpilot review. Rock Woven Outdoor Pant. Footasylum Promo Code | 20% OFF in February 2023 With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. Only response was we would receive a call within 8 hours - that was two days ago! - Rebecca Jones, posted 1 year ago It goes against our guidelines to offer incentives for reviews. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. Shopping & Fashion Clothing & Underwear Shoe Store Footasylum Footasylum Reviews 59,796 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review 4.0 total Filter : Most relevant CL Clare 18 reviews GB 7 hours ago Perfect from start to finish Perfect from start to finish. This arrived within only two working days and all items were delivered intact and all there. Was told that neither was possible because I didnt return them in the original shoe box! These 20 Footasylum discount codes will help lower the cost of trainers, boots, coats & activewear, All the best features, news, tips and great deals to help you live a better life through technology. We also ensure all reviews are published without moderation. Happy from start to finish! This is the last thing I buy from footasylum from here on. Next time it will be JD SPORTS for my next purchase. I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. To break them up politely to ask for helpit was like I had sowrn at them. Hey MattThanks for taking the time to leave us a review. That is great news that they arrived a day early!We hope to see you again very soon. I can't even point the blame at one member of staff because they were all terrible. Get 60% off instantly: Footasylum discount codes } Finder CA Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. Your browser does not support embedded videos. | Read 8,321-8,340 Reviews out of 55,152 After that drama of getting the trainers upstairs, and trying them ondecided to purchase at the till. One very disappointed son this Xmas! With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. Absolutely shocking customer service, Hi Mark,Thank you for taking the time to leave us a review.I'm sad to hear that the shorts were too large and you had to wait for your return to be refunded.I can see this has been refunded, for you.We do have to advise 10 working days, but normally refunds are much quicker than this!Thanks,Shan. Returns at Footasylum - Staall.com UK All students enjoy 10% off at Footasylum. Ordered it on Monday and it was delivered on Tuesday. And would recommend to all my friends amd family. Underneath your order summary, you will see Have a discount code? Click this dropdown, enter your code in the box and click Apply. Returning faulty goods to footasylum 29 February 2020 at 8:02PM in Scotland Docherty Forumite 1 Post I checked foot asylum website yesterday 're returns without receipt and paying with cash and it said you could return goods if you knew price paid so they could check. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. They sent me trainers in a damaged box. 3. I have worked in retail for over 15 years. A pop-up box will appear revealing the code. All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). Absolutely shocking customer service, Hi Mark,Thank you for taking the time to leave us a review.I'm sad to hear that the shorts were too large and you had to wait for your return to be refunded.I can see this has been refunded, for you.We do have to advise 10 working days, but normally refunds are much quicker than this!Thanks,Shan. Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. As we were waiting for our trainers to come up, they constantly were putting their hair right, their clothes right, stopping infront of every mirror to check themselves out, adjusting make up. Delivery to Australia was super cheap and very very fast! Companies can ask for reviews via automatic invitations. Wow! That is great news about the fast delivery.We hope to see you again very soon. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Greater than 82% of reviewers feedback is Footasylum returns process could be better. I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. Shocking service avoid disappointment. I have sent them back the undamaged trainers in a damaged box as I received them. All in all, satisfied with my purchase and dealings with this shop. Beth is Home Editor for T3, looking after style, living and wellness. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. Absolutely fuming with this company. At Footasylum buy Designer clothes, footwear, Mens trainers, clothing, shoes & footwear from great brands: Adidas Originals, Nike, Converse, Vans, G-Star, Fred Perry, Supra, Franklin & Marshall, Ugg boots, Beck & Hersey, Criminal Damage, Voi jeans & more, Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood Ordered Nike trainers. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. Ordered almost 400 worth of clothes for my son on the 12th of December! Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. Shan I saw your reply you asked me to contact you on your social media page I am sorry I dont know how to do it simple email me thank you I got an account app with footasylum Mohamed shaikh. Trying to get through tocustomer services horrendous, gave me the number to generate the return labelat Asda and it didnt recognise this.The Whats App message sent on the 12 January has still not been read and Klarna have reinstated the payments, so we are left with a pair of shoes that dont fit. To contact the Footasylum customer service team, start a live chat on the website. Ordered almost 400 worth of clothes for my son on the 12th of December! We had to ask him 3 times just to make sure, because he would just mumble something and walk off. They were dispatched quickly and delivered within a few days to Northern Ireland. The Footasylum app is a great way for users to shop the latest deals and products from Footasylum and to build up loyalty points and vouchers that can be used in-store or online. Claim your profile to access Trustpilots free business tools and connect with customers. Footasylum sells the latest trainers and clothing from a wide range of popular sports brands. First and last time I will use this company. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. - Mel, posted 7 months ago If you don't like it, leave. We had to ask him 3 times just to make sure, because he would just mumble something and walk off. I ordered an item with Christmas delivery on 20th December and received an email confirmation. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. Ordered a coat which was too small.tried to return through the inpost lockers but were all constantly full in my area.rang customer services and explained that im disabled,to be told by a very couldnt be bothered attitude,that a return label would be sent via email to send it back via a different courier. Wore them only half a dozen times and the suede covering split along the line of the little toe crease. It goes against our guidelines to offer incentives for reviews. I was taught to value customers, no matter what job I was in. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Ordered coats for 2 of my sons in the sale. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. Verification can help ensure real people write reviews about real companies. Christmas Gifts | Christmas Gift Ideas | Footasylum From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Suggested companies are based on peoples browsing tendencies. Just noticed that the box they have sent them in isn't for the correct trainers. 3 ratings with the average rating of 4 out of 5 stars. Ordered item was faulty. Stay ahead of the game with the latest trainers and clothing from Footasylum. Email and text communication was prompt and efficient. Order placed Sunday afternoon and delivered Monday afternoon. Looks like they have found the nearest spare tatty box to send them out in. Bought a pair of Boss trainers at the end of November 2022. sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. We hope to see you again very soon. T3 is part of Future US Inc, an international media group and leading digital publisher. Disgusting cant believe its taken a whole week to get a response by text to be told Il have to wait for refund but yet I paid next day that Iv not been refund for. In real life, they are dull, boring and have no character at all. If you don't like it, leave. Hey Getta,Thanks for leaving us a great review. In just a few steps, we'll have it sorted. Reordered again Sunday afternoon, Monday morning was here. My Returns - Footasylum.com If it's something that goes in your house, chances are Beth knows about it and has the latest reviews and recommendations! Discover the gadgets you never knew you needed, In-depth reviews and new tech explanations. 1 Helpful Report (3 years ago) F Returns - Difficult 0.00% Industry Average " I got the wrong size shoes and to return them I have to pay 160 . Perfect from start to finish. - Lisa Lynch, posted 1 year ago Very disappointing.Would never order from them again! Get your sneaker fix anytime, anywhere with the Footasylum app. Footasylum on the App Store Average Delivery Time. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. Companies can ask for reviews via automatic invitations. Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. My son lost out on his Christmas presents as a result. Looks like they have found the nearest spare tatty box to send them out in. We hope to see you again very soon. By continuing to use this website, you agree to the use of Cookies. You can pay for your new Footasylum trainers, boots and sportswear with Visa, Mastercard, PayPal, Klarna, American Express and LayBuy payments. If you miss this window, youll have to go through the returns process. Unable to get in touch with anyone from customer service to resolve issue. An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. Lancashire Price was unbelievable for what I got! Unable to get in touch with anyone from customer service to resolve issue. All rights reserved. When you hover over the mens, womens and kids' dropdowns, youll see Featured on the right-hand side. When you shop Nike online, either on Nike.com or in the Nike App, you can shop with confidence, knowing we'll give you plenty of time to make sure your Nike items are just right. The kind your customers really want. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! Thanks. Footasylum Discount Code - 60% Off - March 2023 - The Sun Vouchers
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