In late 2021 and 2022, the bigger-than-ever Hilton Vacation Club will then include 154 resorts and 720,000 owners with a global footprint that offers travel to mid-level, upscale and luxury resorts. I am excited to see how all of this unfolds. About Companies can ask for reviews via automatic invitations. All and all I eventually added it all up and the amount we had invested was astounding! This will surely increase the credibility of your complaint. Submit a complaint and get your issue resolved. Enjoy elite dining experiences, inspired by flavorful and exotic locations from across . I have been approached by PEMEX to buy my 30K Diamond points. Not much. Innovative resorts for luxury vacations and Unique Experiences. It seems unless we spend more money we will have less to choose from. We told them we'd think about it, and they said the offer was only good for today. Search May 2023, 1 resort available Jun 23, Jul 23, Aug 23, Sep 23 all the same and it's the same resort that is available do they don't have 130 properties, they have 1. Desired outcome: Nestled along an incredibly beautiful beach, Sandos Cancun Luxury Experience Resort is conveniently located in the Hotel Zone. What kind of sadistic person says that? We booked for End of November and were told it takes 48-72 hours till we receive a confirmation. Diamond Resorts reviews and complaints - Travel Site Critic Relax and enjoy the many attractions in Mexico. Sent the wrong paperwork twice. We attended the presentation by HGV last night in Chandler AZ to learn how the acquisition would affect our interests - we expected a diminuation of our points but no way did we expect Hilton to expect us to pay $60,000 to bring us into the Hilton family - for our timeshare we have owned for nearly 30 years!!! It took us a hour to check in simply because the girl working at the front desk had no clue what she was doing. BBB Business Profiles may not be reproduced for sales or promotional purposes. I knew it was a bad thing from the start but they don't car e about how u live whether u can afford it or not, all they care about is a sale. Diamond Club Members beware! Thank you all for your comments. They literally wouldnt let us leave and kept sending more people in to turn on more pressure. No one will buy something they should get for free. red devils mc ontario. The answer was yes, you no longer can bank with interval (even if you have a membership on your own with interval international, Hilton only uses RCI) and you have to use Diamond's crappy Destination Flex program (which I never use because it is not user friendly). They are not part of Hilton despite what they say. Told us they would charge us in full if we did not go to the presentation and wanted to cancel after weve already made airfare renting a car and other plans in Hawaii. Just call and find out what. Headquartered in Las Vegas, NV, Diamond Resorts now has CEO - Michael Flaskey at the helm. Why book with us? Cha c sn phm trong gi hng. We are Gold members of Diamond and made the horrible mistake of paying the fees to to include Hilton HGVC. Business Profile Luxury Diamond Resorts Resort Contact Information 227 Broadway Kissimmee, FL 34741-5740 Get Directions Visit Website Email this Business (877) 227-1574 Customer Complaints. This complaint was posted by a verified customer. There may be more reports for "diamond resorts", For more results perform a general search for "diamond resorts", Showing 1-25 of 240 Found Reports Two years ago, the tables were turned, when news reports surfaced that Apollo had submitted an offer to buy HGV. We did our presentation this morning. I told them no as well and asked if I was going to be the trouble child by not paying an additional $16K and joining the HGV program and how would I access trades without the HGV program (you don't do the upgrade, you don't get HGV). You're looking for cheap cruises and may be surprised to find a great offer: a free cruise, via a call from a fake radio station. They companies unwilling to buy back their timeshares, maintenance charges and resort availalbility, wish to terminate, no clause in contract. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Well Im not playing along. I have had it 4 years and so far have been able to use it twice for a total of 6 nights The Pros And Cons Of Buying A Diamond Resort Timeshare Diamond Resorts Part of Hilton Grand Vacations Is this your company? My mother is a member of diamond and when her account was due for payment they used my credit card number for payment. All of this is very strange and seems not quite legal - Hilton buys all of Diamond unsold properties and we as owners no longer have access to them unless we buy in plus pay our annual maintenance fees? Get wrong info when you do get someone. Who is ED Magedson - Founder, Ripoff Report. Sharon. Due to covid, all the alaskan cruises were shut down. Upon requesting a manager, I got as far as one jerk who claimed to have nobody above him. I have no intention of joining HGV. Aside from the gifts and clever wording, we were never told that the costs for maintenance would stick with us forever. Concerned for the staff and guests, we left the next day back home. Fake Calls From Hilton, Marriott and Hyatt Hotels Offer Free Vacation Diamond resorts is a scam selling people a dream but then they can't even get a room. The maintenance fee is almost $2500 per year! This merger should have just expanded the placed you could go, but instead turned into a money grab from the timeshare crooks. As an extremely disappointed owner in the resorts, I attempted to simply return to them free and clear the contract, fully paid off, I had with them. Nearby are Aquaworld, La Isla Shopping Mall, and Luxury Avenue. This is $138.46 per week and points start balancing out to a week. Why Ripoff Report will not release author information! BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Las Vegas Nevada, Diamond Resorts International Buyer Extremely Alert Scams before you Sign any contract to make any purchase Las Vegas NV, Diamond Resorts International Transitions Diamond Resorts Transitions Program Added an contract condition that rules out elligibility to Transition out of ownership Las Vegas Nevada, Diamond Resorts International Nicole Sanders Quality Control This is the 1st time in16 years I have made a request like this. It is nearly impossible to book at a resort that can accommodate two women traveling together by having inventory that has 2 Bedrooms and 2 Bathrooms. is luxury diamond resorts legit. This fund gives you access to more than 60 properties all of which are valued at between $2-$5 million dollars. I'd like my 11,500 points from Sedona Springs and my 2023 Diamond Points in my account now. I took my family to Disney world , we took the leap and saved a few dollars and had an experience my children will never forget. Then tell us they cant change it and dont care if weve already made other plans. You may receive a call offering a free stay at a big brand hotel. It is based on double occupancy. Nonetheless we made contact, received our information, booked flights and had the time of your life in Cancun Mexico at dreams riveria all inclusive w/ an upgrade (upon request) for a preferred member with top Not able to book ANY vacations in two years- booked. Read full review of Diamond Resorts and 1 comment. Enjoy the USA's picturesque landmarks, the beaches of the Caribbean, the food and drinks in Mexico, the history in Asia, and many more. LUX TRAVEL CLUB Offering exclusive member savings on resorts, car rentals, air and more. If you have a strong NO game and can tolerate sales Gave me information that wasnt true and left out important information. With all this to be said I bought the Luxury diamond resort package for 2 trips (5 days 4 nights) & 8 days 7 nights) for $400 total. Marriott Vacations Worldwide bought independent Welk Resorts to add eight more high-touch resorts to its portfolio. On September 11, I enthusiastically paid the deposit and filled out the contract. HGV offered no information on what will happen to Diamond's executives. What a joke! Enjoy a 8 day 7 night stay to Bali or Grand Cayman Islands! We never received the terms and conditions even after calling several times, never received a hotel confirmation either. This is the second bad experience Ive had using one of their packages. My application got rejected because of unpaid maintenance fees. Dont waste your money with Diamond Resorts. The luxury hotel and resorts collection from chase is a scam This company is a joke!! This is for Eagle Rock in Hazelton Pa. Locations - Diamond Resorts And Hotels Anyone can write a Trustpilot review. No one gives you any answers. As the days passed, I began to call customer service which never answered me. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. If i was happy with the contract maybe when it was up in two years I might have became a member but not after the treatment and lies I received. And they are still trying to sell new membership when the sales staff clearly have no clue what is happening! We got suckered into these timeshares as well. I am a Diamond silver owner and I just went through a Hilton Update presentation. Because that is a lot of additional money - I already own a deeded week and paid that much for 9000 points. Business Details Location of This Business 10600 W Charleston Blvd, Las Vegas, NV. I get the run around and transferred from department to department has been escalated to supervisors but I am still OUT 17000 points I want them back or a equivalent cruise very frustrated that I cannot get answers supervisor assured me he would look into it and call me back still waiting, Desired outcome: While my mom was on life support in South America they took advantage of that situation and stole $900 out of my account (my mortage payment) because I was not monitoring my account. strict standards for business conduct. Then topped up with another 10,000 for extra points. Best, Donna. i spent two hours trying to start ball rolling to reliquish my ownership to no avail so far. It all has to go through them and then be accepted by HGV. We stayed at this presentation for almost 5hrs. Diamond Resorts did not do so and after countless hours of phone calls and e-mails there is still no sign of them issuing the refund. Copyright 1997-2023, Ripoff Report. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The hotel has no other rooms available and the only way to do anything is to contact diamonds resorts well its Saturday so of course they are closed today!!! Diamond is a political theater of liars and thieves it's who you know and who you owe sales is everything at the cost of integrity they only care about sales and sales goals period. NEF, BRITTANY, KARIANA, ANDREA, ALEX. Scam/Ripoff Alert for Diamond Resorts International [Report ID: 736 Or it is simply equal to $157.85 per monthly to keep my membership. 808852 nine 44 five We are gg'sredemption and we are doing something about it. We would like our ownership to be terminated. You can see through the door! A year from now, or so, all vestiges of Diamond Resorts will likely disappear from marquees and lobbies as HGV absorbs Diamond resorts and rebrands them as part of a new Hilton entity, called Hilton Vacation Club. They do nothing they promise and they points they give you per year are more costly than a vacation you can take their maintain e fees are outrageous and increase so much every year! When I think of Diamond Resorts, the first thing that comes to . Youll find timeshare resale companies under investigation, as well as legitimate timeshare resale companies. How to Get Out of Diamond Resorts Timeshare - MyTimeshareExitReviews We are Diamond Gold, Hilton told us last week at the Las Vegas Polo Towers that only 10% of Diamond owners have not upgraded to Max, (I bet not) they offered us $14,900 to upgrade, $1,600 down and $300 a month for 10 years.) Timeshares, Vacation Clubs, and Related Scams | Consumer Advice HGV's expanded network will include 20 new markets and many drive-to destinations that Diamond offered to customers. Terrible decision makers at HGVC. Now I have to sell my car to keep my house. Desired outcome: Well I refused. "Our plans are to re-brand Diamond properties to a new sub-brand of HGV, which will be called Hilton Vacation Club," said a spokesperson for HGV. Well just before year end an offer came in and it was very low. We DO NOT remove reports. Hilton will be the 5th owner of that property since I bought it 17 years ago! 9 business days still nothing, we called again, always excuses, we first have to sign the Terms and conditions, They send them now, and then 24 hours later we get a hotel confirmation. Diamond Resorts has owed us a refund of $1708 for two years now. Each year I save points from VRI into Diamond so I can use the points. Now keep in mind, I gave my dates as early as 1/10/22 for a 8/17/22 trip, much in advance, i wanted to purchase flights in February. Desired outcome: How can you excess maintenance fees on properties that are no longer associated with the agreement? While Diamond Resorts boasts luxury vacation spots in hundreds of international locations, the company insists that vacation-going and timeshare ownership should be for everyone. LAS VEGAS, May 26, 2020 /PRNewswire/ -- Diamond Resorts, a global leader in the hospitality, vacation ownership and entertainment industries, is warning customers of an .
★★★★★ 4.5/5
★★★★★ 4.9/5
★★★★★ 4.8/5